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General Terms

By making a reservation on the laisaisrael.com web site you agree with the following terms. 

1. Cancellation and refund.
A. Cancellation of hotels is according to the booking conditions from this site -
return money to the credit card, commission 2%.
B. Cancellation of  tours (travel packages- guaranteed tours)
• before  one week till check-in - 10%, 
• before 3 nights  till check-in - 25%, 
• on the day of arrival -100%. 
Return of money to the credit card, commission 2%.
B. Cancellation of  one-day tours  (excursions)
• less than 48 hours, the company has a 4% penalty (credit company commission).
• less than 24 hours -25%  penalty 
• less than 24 hours - 100% fine
2. Cancellation of the reservation is when the client informs about the cancellation of the tour, hotel or excursions via the electronic link (email) specified in the confirmation, in chats posted on the website or in a special form of communication.
 It is possible to cancel the booking in Whats up or Viber of the company managers. Please note, that cancellation is not always possible on Fridays, Saturdays (Shabbos) and Jewish holidays.
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